Fractional operations + AI systems
I turn messy operations into systems your team can run.
Fractional Head of Operations for agencies and growing companies. SOPs, accountability and AI agents, built with your team and handed over. Remote from Athens, covering EU and US hours.
20+ years
managing teams and operations
15 → 30
client accounts, same two-person team
100+ SOPs
written for real teams, VA to CMO
$7M+
ad spend managed hands-on
Sound familiar?
For agencies and service companies of 10 to 50 people that have outgrown “everyone does everything.”
- The founder is still in every decision.
- Every client gets onboarded a different way.
- Files everywhere, and nobody can find the latest version.
- You bought AI tools, but nobody uses them the same way.
- Reports get made, but nobody acts on them.
- Growing means hiring, because nothing is written down.
Services
Start small. Keep what works.
01 · Best place to start
Paid Audit
A short, fixed-fee diagnostic. You keep the written roadmap, whether we keep working together or not.
- Ads Account Audit (Meta and Google)
- Workspace and File Architecture Audit
- Operations Health Check
02 · Project
AI Systems Sprint
Agents and copilots built on your own SOPs, with a person checking every output.
- Daily monitoring agents
- Copilots trained on your playbooks
- An AI use guide for every role
Fixed scope, fixed price
03 · Ongoing
Fractional Head of Operations
I take day-to-day operations off the founder’s plate and leave a rhythm the team owns.
- SOPs, QA and weekly reviews
- Hiring and onboarding
- Reporting the founder reads in 2 minutes
Monthly retainer, capped hours
AI agents with rules
Run by systems. Checked by people.
My monitoring agents review accounts every morning against your SOP thresholds. They never invent numbers, every finding cites the SOP behind it, and nothing gets posted or changed until a person approves it.
Proof
Systems I’ve built and used, not slides about them.
Agent reports, every morning
The daily output of my Meta and Google monitoring agents, shown here with sample data: account summary, flags with the rule behind each one, and a short list of actions for a person to approve.
Reports show sample data. Click any report to see it full size. Dashboards designed with a data specialist.
Results from accounts I ran
Home services · 12 months · Google + Meta
460 leads
From $33K in ad spend. 138 closed customers and $81K in first-year revenue.
B2B SaaS · 120 days · Meta + LinkedIn
$714.5K revenue
From $89K in ad spend. 110 new clients, 8x ROAS.
High-ticket B2B · ~60 days · LinkedIn + Google
$1M+ pipeline
For a $25K product, on less than $10K in ad spend.
What people I’ve worked with say
As our COO, Konstantinos displayed an exceptional ability to streamline operations. His mentorship has cultivated several leaders within our organization.
Walter Bergeron · CEO, Driving Force Company
I turn to him for advice when developing strategy for new clients and can recommend him unreservedly.
Alexander Pereira · Co-Founder, NextLevelBros
He is hard-working, solution oriented and works incredibly well with numbers. He has earned all of his 5/5 and 10/10 ratings through his organisational skills, determination and expertise.
Chris Crahan · Agency Owner
Same job for 25 years. Better tools every decade.
2000 to 2021
The factory floor
General Manager of production in graphic arts factories. 30 to 60 people, 300,000 to 400,000 boxes a day, and supplier deals that cut carton board costs by about 30%.
2013 to today
US companies and agencies
Growth and operations leadership. A two-person team went from 15 to 30 accounts after I rebuilt the SOPs and QA, with payroll down 40%.
Now
Systems and AI agents
Daily monitoring agents that cite an SOP for every finding and wait for a person to approve, plus a governed migration of 45,000+ files.
How I work
Systems before tools. People before AI.
- 1. Map
See how work really flows today, and where it gets stuck.
You get: a one-page map of the bottlenecks - 2. Fix
Clear roles, SOPs and decision rights before any new tool.
You get: SOPs, owners and a weekly review - 3. Build
Automations, copilots and agents where they save real time.
You get: tested agents with human checks - 4. Hand over
Documentation and a weekly rhythm your team runs without me.
You get: a team that runs it without me
Free tool
Profit Check: small changes, big profit swings
Watch four small funnel fixes almost triple profit on the same ad spend. Then move the sliders to match your own numbers.
About
From the factory floor to AI agents.
For nearly 20 years I ran production in graphic arts factories in Athens. People, suppliers, budgets, and hundreds of thousands of boxes a day. Since 2013 I’ve worked with US companies, first in growth, then running operations.
The job never changed: find where work gets stuck, fix it, and write it down so the team can run it without me. I build my AI tools as an operator, and a person checks every output.
Certifications
Claude AI Fluency
CMO Foundations · LinkedIn Learning
Becoming an Entrepreneur · MIT
HubSpot Digital Marketing
LinkedIn Marketing Strategy
Tell me what’s breaking.
Pick a time that suits you for a 20-minute video call. You’ll leave with the one thing I’d fix first, even if we never work together. You can also find me on LinkedIn and DigiExpert on Facebook.